Terms of service

Terms of Service

Last updated: November 1, 2026

Welcome to DayTrip Goods! These Terms of Service govern your use of our website, online store, and the products and services we offer.

DayTrip Goods is operated by DAYTRIP GOODS INC., a federally incorporated Canadian business.

By accessing our website or purchasing from our store, you agree to these Terms of Service. Please read them carefully before placing an order.

For questions or assistance, contact support.daytripgoods@gmail.com or visit our Contact page.

1. Store Information

This website is operated by DAYTRIP GOODS INC., doing business as DayTrip Goods. Throughout these Terms, "we," "us," and "our" refer to DayTrip Goods.

We operate an online accessories boutique specializing in playful, stylish, and distinctive hair accessories, including hair claw clips.

Our website is https://daytripgoods.shop.

2. Online Store Terms

By using our website, you agree to use our services lawfully and responsibly.

You must not:

Use our website for fraudulent, illegal, or unauthorized purposes.
Interfere with the security, functionality, or operation of our store.
Reproduce or misuse our branding, original content, or other protected materials without authorization.
Submit false or misleading billing, shipping, or order information.

We reserve the right to refuse or cancel orders where we reasonably suspect fraud, abuse, or violations of these Terms, subject to applicable law.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and availability are accurate.

However:

Product colors may vary slightly depending on lighting, screen settings, and photography.
Product dimensions and finishes may have minor manufacturing variations.
Hair clip fit, grip, and performance may vary depending on hair type, thickness, and hairstyle.
Product availability may change without notice.

We may modify or discontinue products at any time. If an ordered item becomes unavailable, we will contact you regarding the available options, including a refund where appropriate.

4. Prices and Currency

Product prices are displayed in the currency provided by our online store for your selected market or checkout.

The final price, shipping charges, and applicable taxes collected by DayTrip Goods will be displayed during checkout.

Additional customs duties, import taxes, or carrier fees may apply to international orders, depending on the destination and shipping arrangements. See Section 7 and our Shipping Policy.

We reserve the right to change product prices and promotions without notice. Changes will not retroactively affect an order already accepted at its confirmed price.

5. Orders and Payment

By placing an order, you agree to provide accurate and complete payment, billing, shipping, and contact information.

Orders are subject to payment authorization, product availability, and our acceptance.

We reserve the right to cancel an order for legitimate reasons, including:

Payment authorization failure.
Product unavailability.
Invalid or unsupported shipping addresses.
Suspected fraud or unauthorized transactions.
Significant pricing, inventory, or listing errors.

If we cancel an order after payment has been collected, we will refund the affected purchase amount in accordance with applicable law.

Payments are processed through Shopify and supported payment providers.

6. Shipping and Delivery

DayTrip Goods ships to eligible destinations displayed at checkout.

Orders may be fulfilled through third-party suppliers and logistics partners, including international suppliers.

Shipping times depend on processing, carrier operations, destination, customs clearance, and other circumstances.

Delivery estimates are provided for planning purposes and are not guaranteed unless explicitly stated. We remain responsible for addressing order fulfillment issues in accordance with applicable consumer protection laws.

If your order experiences a significant delay, please contact support.daytripgoods@gmail.com or visit our Contact page.

For shipping rates, destinations, and additional delivery information, please review our Shipping Policy.

7. Customs, Duties, and Import Fees

International orders may be subject to import duties, customs taxes, brokerage fees, or other charges imposed by destination-country authorities or carriers.

Whether such charges are included in the purchase price or payable separately depends on the shipping arrangements and applicable laws.

Any additional import charges and responsibilities will be handled according to the information disclosed at checkout, our Shipping Policy, and applicable consumer protection requirements.

If you are uncertain whether additional charges apply to your destination, please contact us before placing an order.

8. Returns, Refunds, and Cancellations

We offer a 14-day return window for eligible items, subject to the conditions described in our Return & Refund Policy.

Items should generally be returned unused, in their original condition, and with applicable packaging, unless a different remedy is required by law.

If you receive an item that is damaged, defective, incorrect, or not as described, contact us promptly. We request that customers report these issues within seven days of delivery to help us investigate and resolve them efficiently. This reporting request does not limit your statutory rights.

Order cancellation requests may be submitted within 12 hours of placing an order, provided processing or fulfillment has not already begun. Requests made after that point may not be accommodated, except where required by law.

Approved refunds are generally returned to the original payment method. Processing times may vary by payment provider and applicable legal requirements.

For complete eligibility requirements and procedures, please review our Return & Refund Policy.

Nothing in these Terms limits any mandatory consumer rights or remedies available under applicable law.

9. Discounts and Promotions

We may offer promotional discounts, limited-time sales, promotional codes, or other special offers.

Promotions may be subject to eligibility requirements, expiration dates, product restrictions, and other disclosed conditions.

Unless expressly stated otherwise, promotional offers cannot be combined.

We reserve the right to modify or discontinue promotions, subject to any commitments already made and applicable law.

10. Accuracy of Website Information

We strive to keep our website accurate, current, and helpful.

Occasionally, information may contain typographical errors, outdated details, or other inaccuracies relating to products, prices, promotions, or availability.

We may correct such information when discovered. If a material error affects an order, we will contact the customer and provide an appropriate resolution in accordance with applicable law.

11. Personal Information

Your use of our store is also governed by our Privacy Policy.

We collect and process certain personal information to operate our website, process transactions, fulfill purchases, provide customer service, and perform other purposes described in that policy.

Please review our Privacy Policy for information about data collection, sharing, storage, and your applicable privacy rights.

12. Third-Party Services and Fulfillment

Our store uses third-party services, including Shopify, payment providers, product suppliers, shipping carriers, analytics providers, and other operational partners.

Some orders may be fulfilled directly by third-party suppliers who receive the shipping information necessary to deliver your purchase.

External websites and services may have their own terms and privacy policies.

While we do not control every action of independent third-party providers, DayTrip Goods remains responsible for meeting its obligations to customers under applicable law.

13. Prohibited Uses

You may not use our website or services to:

Violate any applicable laws or regulations.
Infringe intellectual property or privacy rights.
Transmit viruses, malicious software, or harmful code.
Attempt unauthorized access to our website or systems.
Submit fraudulent orders or payment information.
Abuse our returns, refunds, or promotional systems.
Interfere with other customers' use of our services.

We reserve the right to restrict access or cancel transactions where necessary to protect our business, customers, or services, subject to applicable law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, DAYTRIP GOODS INC. will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.

Nothing in these Terms excludes or limits liability, statutory warranties, consumer remedies, or other rights that cannot legally be excluded or limited.