Contact Information

Last updated: November 1, 2026

Need help with an order or have a question about our products? We're happy to help!

DayTrip Goods is operated by DAYTRIP GOODS INC., a federally incorporated Canadian business.

Customer Support

For order questions, shipping updates, returns, refunds, product inquiries, or general assistance, contact us at:

Email: support.daytripgoods@gmail.com

You can also reach us through our Contact Page.

Response Time

We aim to respond to customer inquiries within 1–3 business days, excluding weekends and public holidays.

During periods of high message volume, responses may occasionally take longer.

Order Assistance

If you're contacting us about an existing order, please include:

• Your order number

• The email address used at checkout

• A brief description of your question or issue

• Photos, if your item arrived damaged, defective, or incorrect

Providing these details helps us review your request more efficiently.

Business Information

Legal business name: DAYTRIP GOODS INC.

Operating name: DayTrip Goods

Country: Canada

Website: https://daytripgoods.shop

Customer support: support.daytripgoods@gmail.com

Business address and telephone contact details should be made available as required by applicable law.

Returns and Shipping

For information about delivery times, shipping destinations, cancellations, and refunds, please review our Shipping Policy and Return & Refund Policy.

For return requests, contact our support team before sending an item back. We will provide the applicable return instructions and address.

Additional Questions

We're always happy to answer questions about our products or your shopping experience.

Reach us anytime at support.daytripgoods@gmail.com.